ph94 Terms & Conditions

Last Updated: October 8, 2026

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and ph94 ("Company", "We", "Us", "Our"), a licensed online casino and sports betting platform operating under the laws and regulations of the Republic of the Philippines. By creating an account, depositing funds, or using any services provided by ph94, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of Terms

By accessing the ph94 website at ph94.cam or any subdomains, mobile versions, or associated platforms (collectively, the "Platform"), you confirm your acceptance of these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Platform and refrain from registering an account.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Platform after changes are posted constitutes acceptance of the modified Terms. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

2. Eligibility and Age Restriction

You must be at least 21 years of age to register and use ph94. This age restriction is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and Philippine law. By registering an account, you represent and warrant that:

• You are at least 21 years old as of the date of registration.
• You are legally capable of entering into binding contracts under Philippine law.
• You are accessing the Platform from a jurisdiction where online gambling is legal.
• All information provided during registration is accurate, current, and complete.
• You are not registering on behalf of another person or entity.
• You have not been previously excluded or banned from ph94 or any affiliated platforms.

ph94 reserves the right to request proof of age and identity at any time. Acceptable forms of identification include government-issued IDs such as a Philippine passport, driver's license, UMID, or any valid government ID. Failure to provide verification within the requested timeframe may result in account suspension and forfeiture of funds.

3. Account Registration and Security

3.1 Account Creation

To use ph94 services, you must register an account by providing accurate personal information including your full legal name, date of birth, mobile phone number, email address, and residential address. You may only register one account per person. Multiple accounts, duplicate accounts, or accounts registered using false information are strictly prohibited and will result in closure and forfeiture of funds.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. Any activity conducted under your account is your sole responsibility. If you suspect unauthorized access to your account, you must notify ph94 customer support immediately via live chat or email.

3.3 Account Verification

ph94 may require you to verify your identity, address, payment methods, and other information as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance procedures. You agree to provide all requested documentation promptly. Failure to complete verification may result in limitations on deposits, withdrawals, or account closure.

4. Deposits and Payments

4.1 Deposit Methods

ph94 accepts deposits via multiple payment methods including GCash, Maya (formerly PayMaya), bank transfers (BPI, BDO, Metrobank, UnionBank, and other Philippine banks), InstaPay, and other electronic payment channels. All transactions are processed in Philippine Pesos (PHP). Minimum deposit amounts vary by payment method and are displayed at the time of transaction.

4.2 Deposit Processing

Most deposits via GCash and Maya are credited instantly to your ph94 account balance. Bank transfers via InstaPay typically complete within 5-15 minutes. Traditional bank transfers may take up to 24 hours. ph94 is not responsible for delays caused by third-party payment processors or banking institutions.

4.3 Deposit Limits

You may set daily, weekly, or monthly deposit limits as part of our responsible gaming tools. Once set, limits cannot be increased immediately and may require a cooling-off period of 24-72 hours. Deposit limits can be decreased at any time and take effect immediately.

4.4 Third-Party Deposits

All deposits must originate from a payment account registered in your own name. Third-party deposits (funds from another person's account) are strictly prohibited and will result in account suspension and return of funds to the original source, minus applicable fees.

5. Withdrawals and Payouts

5.1 Withdrawal Methods

Withdrawals can be requested via the same methods used for deposits, including GCash, Maya, and bank transfers to Philippine banks. You must withdraw funds to an account registered in your own name. Third-party withdrawals are not permitted.

5.2 Withdrawal Processing Times

GCash and Maya withdrawals are typically processed within 15 minutes during business hours. Bank transfers are processed within 2-4 hours for InstaPay-enabled banks, and up to 24 hours for standard transfers. Processing times may be longer during weekends, holidays, or periods of high volume.

5.3 Withdrawal Verification

ph94 reserves the right to verify your identity before processing any withdrawal. First-time withdrawals and withdrawals exceeding certain thresholds (typically PHP 50,000 or higher) will require identity verification. You may be asked to provide government-issued ID, proof of address, and proof of payment method ownership.

5.4 Wagering Requirements

Deposits and bonuses may be subject to wagering requirements before withdrawal. Any bonus funds received must be wagered a specified number of times (typically 1x to 30x depending on the bonus) before becoming eligible for withdrawal. Specific wagering requirements are detailed in the terms of each promotion.

5.5 Withdrawal Fees

ph94 does not charge fees for most withdrawal transactions. However, payment processors or banks may charge their own transaction fees, which will be deducted from the withdrawal amount. You are responsible for any fees charged by your payment provider.

6. Bonuses and Promotions

6.1 Bonus Terms

ph94 offers various bonuses and promotions including welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty rewards. Each bonus has specific terms and conditions including eligibility criteria, wagering requirements, maximum bet limits, game restrictions, and expiration dates. It is your responsibility to read and understand the terms of each promotion before opting in.

6.2 Bonus Abuse

Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, colluding with other players, or exploiting software errors, is strictly prohibited. ph94 reserves the right to void bonuses, cancel winnings, and close accounts found to be engaging in bonus abuse.

6.3 Bonus Forfeiture

Bonuses that remain unclaimed or unused after their expiration date will be forfeited. Bonuses are non-transferable and cannot be exchanged for cash. If you request a withdrawal before meeting the wagering requirements of an active bonus, the bonus and any winnings derived from it will be forfeited.

7. Game Rules and Fair Play

7.1 Game Integrity

All games offered on ph94 use certified Random Number Generators (RNG) to ensure fair and random outcomes. Games are tested and audited by independent third-party testing agencies to verify fairness and compliance with industry standards. Return to Player (RTP) percentages are disclosed for each game where applicable.

7.2 Game Errors

In the event of a game malfunction, software error, or incorrect payout, ph94 reserves the right to void all affected game rounds and refund stakes. Players will be notified of the error and resolution via email or account notification. Winnings resulting from errors will not be honored.

7.3 Prohibited Activities

The following activities are strictly prohibited and will result in account closure and forfeiture of funds:

• Using bots, automated software, or third-party tools to play games.
• Colluding with other players or engaging in any form of cheating.
• Exploiting software bugs, errors, or vulnerabilities.
• Engaging in fraudulent activity including chargeback fraud or payment disputes.
• Using VPNs or proxy servers to circumvent geographic restrictions.
• Attempting to manipulate game outcomes through any technical means.

8. Responsible Gaming

ph94 is committed to promoting responsible gaming and preventing problem gambling. We provide multiple tools to help players maintain control over their gaming activity, including:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Time Limits: Receive alerts after a specified period of continuous play.
• Loss Limits: Set limits on the amount you can lose over a defined period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform for periods ranging from 1 month to 6 months or longer.
• Reality Check Notifications: Receive periodic reminders of how long you have been playing.

If you believe you may have a gambling problem, please seek help immediately. Contact the National Council on Problem Gambling at their 24/7 helpline or visit the PAGCOR responsible gaming resources page. Maglaro nang responsable.

9. Intellectual Property

All content on the ph94 Platform, including but not limited to text, graphics, logos, images, software, game designs, and trademarks, is the exclusive property of ph94 or its licensors and is protected by Philippine and international copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Platform without express written permission from ph94.

10. Privacy and Data Protection

ph94 collects, processes, and stores your personal information in accordance with our Privacy Policy and applicable data protection laws including the Philippine Data Privacy Act of 2012. By using the Platform, you consent to the collection and use of your information as described in our Privacy Policy. We implement industry-standard security measures to protect your data, but cannot guarantee absolute security against all threats.

11. Account Closure and Suspension

11.1 Voluntary Closure

You may request closure of your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you via your preferred withdrawal method, subject to verification and wagering requirement completion.

11.2 Suspension and Termination

ph94 reserves the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent activity, or for any other reason at our sole discretion. Upon termination, any remaining balance may be forfeited if the account closure is due to Terms violations.

12. Limitation of Liability

To the fullest extent permitted by law, ph94 and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of funds, loss of profits, or loss of data. Your sole remedy for dissatisfaction with the Platform is to stop using it.

ph94 is not responsible for interruptions in service due to technical issues, internet connectivity problems, maintenance, or circumstances beyond our control.

13. Dispute Resolution

13.1 Customer Complaints

If you have a complaint or dispute, please contact our customer support team via live chat or email. We will attempt to resolve all disputes amicably within 14 business days. Please provide all relevant information including account details, transaction IDs, and a detailed description of the issue.

13.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.

14. Miscellaneous

14.1 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14.2 Entire Agreement

These Terms, together with our Privacy Policy and any specific promotion terms, constitute the entire agreement between you and ph94 and supersede all prior agreements or understandings, whether written or oral.

14.3 Contact Information

For questions about these Terms and Conditions, please contact ph94 cus tomer support:

• Email: [email protected]
• Live Chat: Available 24/7 on the Platform
• Website: https://ph94.cam